Privacy Policy

Effective Date: June 10, 2026

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Welcome to Iron Clay Trailer Rentals ("Iron Clay Trailer Rentals," "we," "our," or "us"). We are committed to protecting your privacy and safeguarding the personal information you provide when using our website and rental services.

By using our website, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or make a reservation, we may collect:

• Name

• Phone number

• Email address

• Billing and payment information

• Driver's license information (when required for rental agreements)

• Address

• Vehicle information needed for trailer compatibility

Website Usage Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of visits

• Referring websites

This information helps us improve our website and customer experience.

 

2. How We Use Your Information

We use your information to:

• Process and manage trailer reservations

• Verify customer identity

• Communicate about rentals and customer support

• Send confirmations, invoices, and important updates

• Improve our website and services

• Comply with legal and insurance requirements

• Prevent fraud and unauthorized use

We do not sell your personal information to third parties.

 

3. Sharing Your Information

We may share your information with:

• Payment processing providers

• Insurance providers when necessary

• Law enforcement or government agencies when required by law

• Service providers that help us operate our business and website

We only share information necessary for these purposes.

 

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences

• Analyze website traffic

• Improve website functionality

You can adjust your browser settings to refuse cookies, although some website features may not function properly.

 

5. Payment Security

Payments made through our website may be processed by third-party payment providers. We do not store full credit card information on our servers unless specifically required and protected by applicable security standards.

 

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission or electronic storage system is completely secure.

 

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill rental agreements

• Meet legal, tax, accounting, and insurance obligations

• Resolve disputes and enforce agreements

 

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where permitted by law

• Opt out of certain communications

To exercise these rights, please contact us using the information below.

 

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

 

10. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 13.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

 

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Iron Clay Trailer Rentals
Willoughby Hills, Ohio
Email: Trailers@ironclayrentals.com
Phone: 440-202-9169

 

SMS Communication Notice 

If you provide your mobile phone number, you consent to receiving calls or text messages related to your reservation, rental status, pickup and return reminders, and customer service. Standard message and data rates may apply. You may opt out of non-essential text communications at any time by contacting us.